Context

Hydro-Québec’s HQIESP-SEBJ division wanted to redesign its project management training program. This program, in place since 2008, focused primarily on the division’s project management practices, as well as PMI practices. After a few years, HQIESP-SEBJ’s content experts recommended revising the materials and teaching strategies used to be on the lookout for new market trends.

Objective (s) of the mandate

The division therefore called upon GPBL to assist it in setting up a project management skills development program. To do this, the first step consisted of a diagnosis of the project management skills of the organization’s resources in order to generate findings accompanied by recommendations.

Mandate

In this diagnostic process, GPBL conducted individual interviews using a questionnaire built on the three skills targeted: technical, managerial and relational. In addition, GPBL developed an online survey with 90 questions sent to key people in project management.
This data collection allowed GPBL to conduct an in-depth analysis in order to raise several important findings that generated recommendations concerning the organizational, governance, program and project aspects for the HQIESP-SEBJ division.

Results

GPBL has issued two major deliverables under this mandate:
Diagnostic report of qualitative data on analysis results of individual interviews; and Statistical reports of quantitative data from the results of the online questionnaire. The client obtained a portrait of his current maturity in organizational project management by comparing his current practices with international standards. In addition to this diagnosis, the organization received a short, medium and long-term action plan to improve its project management practices and thus obtain the desired business results. Finally, the client received a formal presentation from GPBL, explaining the findings as well as the recommendations raised through the diagnosis.